Train climbing gym staff in days, not months

Mentor is the training platform built for climbing gyms. Standardize your SOPs, upskill every role, and track progress across locations with less lift from your managers.

You now have access to a customized, scalable training solution to empower your staff, improve customer experiences, and boost your gym's business performance.

Employees meet targets.
Mentors exceed them.

In the climbing gym industry, delivering business success requires scaleable tools that support employee development in both the short and long term.

You're In Good Company

For over a decade we've partnered with climbing brands large and small to create and distribute climbing gear education. Here's a small sample:
The ultimate climbing gym employee training & development Solution:

Decrease time to productivity.
Reduce turnover.

A systemized approach to hire for customer service and train on climbing and operations. A cost-efficient training and development system enables you to expand your hiring pool, reduce the cost and time of training, develop highly educated employees, and reduce turnover.

Each Stage of Employee Development is Critical

#1
Recruiting & Hiring

Finding and hiring top-tier staff who will support your gym's short-term operations and long-term objectives.

#2
Onboarding

Training on the gym's operational SOPs while clearly communicating the organization's needs expectations.

#3
Development

Ongoing development is critical for any employee to become a lasting, highly productive member of the team. Mentors are developed, not hired.

Onboarding is expensive.
How much value are you receiving?

Training Costs

Training Cost Calculator

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Elevate Your Existing Onboarding and Training.

It's difficult to hire experienced & knowledgable climbers who are also effective at providing high quality customer experiences.

Often there is a significant gap between the skills new employees have when they join your organization, and the skills they need to fully support your gym's operational needs, as well as your broader business objectives.

The challenge is, there has been a lack of affordable, accessible, and time efficient resources that support the unique needs of skill development within climbing gyms.

Mentor now exists so all of your employees can gain the skills they need, when they need them, without placing unnecessary stress on your time and financial resources.

It's a win for you, a win for your employees, and a win for your members and guests.
Write your awesome label here.
Write your awesome label here.
Write your awesome label here.

Simple Pricing
$199 or $149

Monthly or Annually, you get the same features
  • 1 Seat Admin + 1 Course Creator
  • AI course builder assistant
  • Course Insights / Training Matrix
  • Interactive video elements
  • Exams & Quizzes
  • Assessments, Certificates & Digital Credentials
  • Bulk course content upload
  • 24/7 e-mail support
  • up to 250 active students/employees
  • Additional Admin or Course Creator roles for $49/mo

Monthly

$199 / month
+ $1500 onboarding

$1500 one-time consulting fee for your onboarding & coaching experience.

Systematize your operations training & ensure your gym is operating optimally.

Monthly billing starts after onboarding is complete.

After signup you'll be given a link to schedule your first onboarding session.

Annual

$149 / mo ($1788/yr)
+ $1500 onboarding

$1500 one-time consulting fee for your onboarding & coaching experience.

All the same functionality and access as the monthly plan + save $50 per month.

Monthly billing starts after onboarding is complete.

After signup you'll be given a link to schedule your first onboarding session.

Additional Roles

$49 / month
per extra role

Both payment options include 1 Gym Admin role and 1 Course Creator role login.

Additional roles can be added to share duties with additional staff.

More roles allow you to further segment your training to match your personnel.

You can add additional roles anytime, allowing your training team to grow with you. 

Why the $1500 onboarding experience?

Mentor is here to do more than provide great software — it’s a complete system to develop and retain a skilled, confident, and effective staff. Our onboarding process ensures you don’t just get access to the software, but you're set up for success with a fully customized training solution that aligns with your gym’s unique operations and business goals. We are committed to your success.

Beyond just setting up a system, we spend the time to understand your specific situation and deliver a bespoke training analysis to enhance how you approach employee education — giving you fresh insights and best practices that can improve your SOP's, whether you continue with Mentor or not.

Integrating and learning your own online training platform usually takes months (if not years). With our personalized onboarding sessions you can be up and running within three 1-1 meetings.

No monthly billing until you approve your setup.

Personalized Strategy Session

We meet with you to understand your current training approach, management structure, and long-term goals to ensure Mentor is set up to meet your unique needs.

Hands-On Course
Implementation

We work alongside your team to launch your courses, guiding you through course creation, student enrollment, training assignments, and progress tracking.

Custom Configuration

We handle the heavy lifting on the platform so your team doesn't waste precious time trying to figure out a new system. Start now and hit the ground running.

Ongoing
Support

As you integrate Mentor, our team is here to answer questions, troubleshoot, and help you explore advanced features when you’re ready to scale your training.
About Us

The Team

Increase safety, employee retention, retail sales, community engagement, and overall guest satisfaction by empowering your staff to meet customer expectations through a comprehensive gym employee training platform.

At WeighMyRack we've been creating and sharing climbing gear education for over a decade.
Our mission is to make climbing accessible to all through climbing education.

Andreas Unterschuetz

Andreas started his career in the aerospace industry, designing interiors for commercial airlines. After leaving the design world for a stint in outdoor retail, Andreas followed Alison on what ended up being an 8 year roadtrip while they grew WeighMyRack and climbed across the country and around the world.

Alison Dennis

Alison has been the brains, and brawn behind WeighMyRack since she started it as a side-hustle in 2011. With degrees in both Computer and Systems Engineering and Psychology, Alison has brought her empathetic desire to bring climbing gear education to the masses through WeighMyRack and her leadership roles on mountain rescue teams.

Jeff Jaramillo

Jeff has been the resident Trad-Dad and Head of Education at WeighMyRack ever since a "chance" meeting at the International Climbing Festival in Lander, WY. And the rest, as they say, is in a blog post on WeighMyRack.
What We offer

The efficient employee training you need now, and into the future.

We are offering the ultimate climbing gym employee onboarding and training platform so you can get back to doing the things that grow your membership.

Personalized to Your Operation

Your gym operation, your training. We're not here to tell you what to do, we're here to support you delivering that message clearly to all your employees.

Individualized Onboarding Support

You'll receive one-on-one support while you get your training on the Mentor platform. We're here to ensure your success, and the success of your employees.

Training Consistency

With a comprehensive & trackable training system, you can ensure that each employee is getting the training they need, when they need it, without the worrying.

Compare Training Solutions

01

Mentor

Accessibility:
HIGH

Cost:
$199/mo

Implementation:
EASY

Maintenance:
EASY

Time
Investment:
MODERATE

Support:
YES

Engagement:
HIGH

Depth of
Training:
EXTENSIVE

Scaleability:

HIGH

02

Dedicated
Staff

Accessibility:
HIGH

Cost:
$600-4,000/mo

Implementation:
DIFFICULT

Maintenance:
DIFFICULT

Time
Investment:
HIGH

Support:
NO

Engagement:
VERY HIGH

Depth of
Training:
VARIABLE

Scaleability:

LOW

03

Generalized
L.M.S.

Accessibility:
HIGH

Cost:
$250-5000/mo

Implementation:
DIFFICULT

Maintenance:
MODERATE

Time
Investment:
HIGH

Support:
NO

Engagement:
HIGH

Depth of
Training:
VARIABLE

Scaleability:

MODERATE

04

Paper

Accessibility:
LOW

Cost:
NONE

Implementation:
EASY

Maintenance:
MODERATE

Time
Investment:
MODERATE

Support:
NO

Engagement:
LOW

Depth of
Training:
VARIABLE

Scaleability:

LOW

05

Generalized
tools

Accessibility:
HIGH

Cost:
$100-500/mo


Implementation:
MODERATE

Maintenance:
EASY

Time
Investment:
MODERATE

Support:
NO

Engagement:
MODERATE

Depth of
Training:
VARIABLE

Scaleability:

HIGH

White Paper:

The 6 Elements of Effective Staff Training in Climbing Gyms.

We interviewed over 100 climbing gyms across a diverse cross section of markets and sizes in the U.S. In the process, we discovered 6 elements that were consistent among the gyms who were identified as having the most successful training programs. 

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